What our patients should know about Coronavirus (Covid-19)

We will continue to screen all patients coming into the surgery center and our urgent care center until further notice.

Appointments

Visitors: At this time, we are suggesting no more than one visitor come in with patients. Exception: If the patient is a minor child, 2 visitors are allowed to be with that child.

Masks: A surgical mask is required for entry.

Pre-screening: If you come to our office for an in-person appointment, you will be asked to take the following steps to ensure continued safety for our patients and staff. You will be pre-screened before entering our buildings, which includes:

  • Temperature check (100.4 or greater will not be permitted into the building).
  • Brief questionnaire on exposure to COVID.
  • Brief questionnaire on COVID-related symptoms (fever, cough). Those with symptoms may not be permitted into the building.

If you are sick or experiencing symptoms, please call the office before your appointment.

For safety reasons, if you OR someone in your household has been exposed to Coronavirus, we ask that you do not come in. The safest thing for you to do is to CALL your primary care physician. They have the ability to ask you questions and direct your health care. They are fully prepared to further evaluate your health. Our physicians will also respond to any orthopaedic needs at Mercy Health or North Ottawa Community Hospital. 

Safety First

For the safety of our patients and our staff, if you are experiencing a cold or flu-like symptoms, we ask that you defer any appointments until you are symptom-free.

Prevention

While the best way to prevent illness is to avoid exposure, the CDC recommends the following measures:

  • Avoid close contact (within 6 feet) with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Stay home if you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. If a tissue is not available, sneeze or cough into your elbow.

Read more about the CDC’s virus prevention recommendations.

Like you, we are looking forward to returning to normal in the future. In the meantime, we hope and pray that our staff, patients, colleagues, and community stay safe during this pandemic.